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Two Lessons From the
Winning Campaign
Well, after almost two years of drama, the campaign
is finally over. Whew! And now we can all sit back and
Monday morning quarterback the results. I've learned
a lot about branding this election cycle. Moving past
the politics, here are two lessons and how to apply
them to your business.
Branding is bigger
than the person
The biggest problem with John McCain was not John McCain.
It was George W. Bush's approval rating and the Republican
Party brand. Dissatisfaction of the Iraq war and the
economy played key roles in the party's brand. Rightly
or wrongly, leaders are responsible for what happens
during their watch. And being a maverick (while keeping
his base happy) didn't overcome the perception that
voting for a Republican would somehow reward incompetence
and condone the mistakes.
Moral of the story: Our brand is not an island. It
resides in a larger context and our value is defined
as a comparison of what is happening around us. Obama
consistently linked McCain with Bush and the current
fiscal fiasco. McCain had to delicately convey his maverick
persona without insulting the base that backed Bush.
At the end of the day, we play a role in a bigger stage.
Your next step: take a look around. What is your role
in the greater context? How can you fit your brand into
what's happening now? If something is wrong, can you
be the credible alternative to the status quo? If something
is needed, can you be the conduit, the way to get from
point A to point B?
Reach
out with precision
Arizona Governor Janet Napolitano made an interesting
point during her recent speech at Harvard. When asked
why she supported Obama instead of Clinton, Napolitano
noted that Obama's people approached her early on to
join forces. She said that she was surprised that Clinton's
campaign never did. Obama didn't stop with potential
friends. How did he win over Bill Clinton? By asking
his advice on the economy.
Moral of the story: In an age where everyone feels
special, mini messages to micro targets are the key.
Obama had a military-style precision in reaching out
to a variety of constituents: Hispanics, young voters,
women. One media outlet focused on getting voter information
out in swing states -- left on every door, customized
by neighborhood.
Your next step: Thanks to technology, it is possible
to mass market personal messages. Who do you need to
reach out to? How much common ground do you have? Start
the conversation and see what happens. You might be
surprised at the results.

What Every Game Plan
Needs for 2009
Too many folks are about to learn the dark side of
being an entrepreneur: there is always an element of
risk. A booming economy hides this hazard. But now is
the time to look at your game plan and adjust for growth
when revenues are not a given. Here are two game-changers
to consider for 2009. One will hurt. One will help.
The worst
mistake you can make
The biggest game-changer facing us is mental. How we
approach this uncertain economy is very telling on how
we approach risk in general. Because many experts are
small business owners or solo entrepreneurs, shaky revenues
hit the home front hard. It's very tempting to "just
wait" and pull back on business expenses to make
sure the personal necessities are taken care of (especially
when your spouse suggests it). That is the most fatal
mistake experts make. It will be the leading cause of
business failures in our industry.
Here's why: unlike personal expenses, a business can
never stay stationary. It either grows or it withers.
During tough times, it takes much more energy to maintain
revenues. Therefore, if you reduce your resources you
reduce your momentum, the fuel that moves a business
forward. The business doesn't have the energy to maintain
the status quo and slows down. Then it is harder to
ramp back up from that weakened position. It's like
treading water in stormy weather. Stop moving and you
start to sink; if you don't have the extra energy to
get back above water, you drown.
Avoid this knee-jerk reaction. Instead of cutting expenses,
invest strategically. Decide what you most need and
invest in that first. Then use the additional revenue
to invest in the second tier needs. Rinse and repeat.
(Vickie's note: The November 20th planning session
will outline key benchmarks for making strategic investments
in this climate. Only available to Here's the Deal 2009
participants. Click
here for more details.)
Execute
with precision
The second change is tactical. When the economy is good,
you have time on your side. Sales cycles are shorter;
buyers have more confidence in deciding to invest. Efforts
with intangible benefits (such as writing that book)
can be subsidized with revenue from other sources. When
times are tough, the tough focus on turning what they
already have into gold.
Now is the time to leverage all your assets. Sales
cycles will get longer next year, so don't think that
your big branding efforts will turn into revenue all
by itself. Implement tactics that give focused sales
messages to narrow target markets. It's easiers to hit
the bulls-eye when you can clearly see the target.
Got media? Then focus on tactics that will turn that
media into a steady stream of qualified leads. On the
speaking circuit? Then pack the house with decision
makers who need to preview you. This will be the year
that small things executed with precision will make
a big difference. (Example: our president-elect's outreach
effort. See article above.) And if you don't have momentum?
Then build your foundation for future sales. You'll
be in a great position when the economy turns around.
Changing times call for changing your own game. Put
everything you do under a microscope. And then ask yourself:
What assumptions -- and tactics -- do I need to change?
What will work now in this environment?

Winners and Losers
Make no mistake: some of the mighty
will fall next year. What you do right now will dictate
your survival in 2009. The most important point I made
in our group strategy session last month is there are
winners and losers in every economy. And we get to choose
which group we'll be in. (Did you miss it? No worries.
Click
here for details.) Now is the time to stay strong,
act fast, and KEEP MOVING! Those who hesitate will not
have the momentum to recover when the economy does.
The worst thing you
can do right now...
Is to be alone. This is the source of the most destructive
jedi mind tricks. Isolation skews reality and drives
irrational decisions that look good on paper but have
horrible results in practice. It's time to band together
and beat this economy head on. That's why I've extended
Here's the Deal 2009 for an entire year. And the planning
session for November 20th is coming up fast. Click
here for more details and hang out with me for a
year.
Thanks for letting
me into your world
As we approach the season of gratitude and goodwill,
I am overwhelmed by the many blessings you gave me this
year. Our interactions enrich me, teach me, and help
me in more ways than words can express. I can only hope
that I give back as much as I receive. Let's remember
what is truly important now and that's the quality of
our relationships. I wish you all the most peaceful,
heart-felt and meaningful holiday season. And let's
rock 2009!!

Given all the economic
turmoil, my business is doing OK. But I'm concerned about
staying ahead of the curve. How do I balance not responding
with fear while still navigating all the changes?
A: First, understand that
uncertain economic times do not translate into bad times
for everyone. The big issue here is interpretation:
how do you translate (and therefore respond) to the
changes? The best benchmark: stay strong on strategy
and fluid on tactics.
Strategically, don't do anything to dilute your brand.
Buyers can smell fear at 50 paces and they will respond
by demanding lower prices. Be flexible and give more
when you can, but don't give away your brand with a
fire sale. This is a typical response from experts who
are isolated.
Put your tactics under a microscope. Ask yourself:
where are my clients coming from? What got them to commit?
What were their other options and why did they choose
me? Go to the dark side by asking: "How many prospects
are asking for discounts? What used to work and is no
longer working?" The worst thing you can do is
more of what is no longer working. So be prepared to
drop any tactic and adopt new ones quickly.
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